Delivering Training and Support Using Windows Help
http://www.stc.org/confproceed/1997/PDFs/0165.PDF

Deaton, Mary M.
STC Proceedings
1997

Abstract:

The Windows Help utility is familiar as a tool to provide context-sensitive and procedural help for people using a software application, but it also a highly effective tool for providing many kinds of desktop-based training and support within an organization. During this session, we look at a variety of systems built using Windows Help and explore why this was a good choice for the particular project.