Single-Sourcing Tools and Techniques
http://www.stc.org/confproceed/1996/PDFs/PG367369.PDF

Hart, Jessica, Nola J. Hague and Diana Peh
STC Proceedings
1996

Abstract:

This paper describes how our publications team built a new single-sourced documentation set consisting of five printed manuals totaling 1,470 pages and seven Windows online help files totaling 7.5 megabytes. To accomplish this project, we used detailed writing guidelines, specially-designed templates, and a powerful online help authoring tool.