Why Technical Communicators Make Good Usability Advocates
http://www.stc-india.org/indus/092002/index.htm

Barnum, Carol M.
Indus
2002

Abstract:

Usability is rapidly becoming an important skill for technical communicators and a growing interest for those seeking to expand their role as technical communicators into other areas of product development. The STC usability SIG now has over 2000 members, and the conference sessions at STC regional and annual conferences increasingly focus on usability. This year, a new 'stem' was created at the annual conference, which combined Information Design and Usability, because they just naturally belong together. It worked so well that it will be continued in future conferences.