A Field Guide to Technical SMEs
http://www.stc.org/intercom/PDFs/2003/20030708_16-17.pdf

Lange, Penny L.
Intercom
2003

Abstract:

Although not rare birds in urban high-tech environments, technical subject matter experts (SMEs) are a fascinating species to observe—and a challenging breed for corporate communicators to manage. This tongue-in-cheek field guide identifies four common sub-species, and explains how to spot each by its distinctive markings and how to cope with its behaviors for companionable nesting.