Navigation: An Often Neglected Component of Web Authorship
http://jerz.setonhill.edu/writing/e-text/navigation.htm

Jerz, Dennis G.
Seton Hill University
2000

Abstract:

Web authors should follow web design conventions that account for the variety of ways users will try to navigate through their pages. While usability testing is the best way to ensure your site is really operating as you intend it to, this page offers a basic overview of basic navigation principles that most visitors will expect on most pages that they visit.