Introduction to Writing Software Documentation
http://www.suite101.com/course.cfm/17509/seminar

Karin, Janice
Suite101

Abstract:

Documentation is a vital but often unappreciated part of almost every software product. Most software documentation is written by technical writers, employees who specialize in the field. People not in the field often fail to appreciate just how complex the process of writing documentation really is and how dependent it is on developers and other software professionals. There's also a lot of confusion out there about just what technical writing encompasses.