Communicating the Impossible: Is Technology Creating Information Overload?
http://www.writersblock.ca/summer1996/techno.htm

Vasdi, Peter and Peter Zvalo
Writer's Block
1996

Abstract:

It is sometimes puzzling why so much of the information to which present-day people are being exposed is so weak. One possible explanation is that because technology makes it so easy to create and distribute large quantities of information in a very short period of time, the creators of the information become more concerned with quantity rather than quality. Is this simply an oversight, a result of too many technocrats who believe that because they created the tools, they are also the best qualified to use them? Or is this phenomenon a deliberate mechanism that has been devised to justify the need for continued technological progress (i.e., more sophisticated communication tools)? One fact is becoming clear: the people driving technology into the future often do not devote enough attention to the quality of information.