Looking into the Future: The Role of the Technical Communicator in On-Line Report Design
http://www.stc.org/confproceed/1998/PDFs/00113.PDF

Albers, Michael J.
STC Proceedings
1998

Abstract:

Corporations are rapidly moving vast quantities of information onto intranets. In order for that information to be usable by corporate decision makers the format of traditional reports needs to change. Corporate reports must reflect information needs and not just provide a dump of available data. Their design must change from static dumps of information to an on-line highly adaptable format that connects relevant information into an integrated whole. Part of making the change means careful audience and task analysis to determine what reader¡¯s information needs. Technical communicators are uniquely skilled to handle this phase of on-line report design.