Expanding the Scope of Technical Communication: Examples from the Department of Technical Communication at the University of Washington
http://www.ingentaconnect.com/content/stc/tc/2003/00000050/00000002/art00005
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Haselkorn, Mark P., Geoffrey Sauer, Jennifer Turns, Deborah L. Illman, Michio Tsutsui, Carolyn Plumb, Tom Williams, Beth E. Kolko and Jan Spyridakis
Technical Communication Online
2003

Abstract:

Argues that the technical communication field is expanding far beyond traditional areas of writing, editing, and production. Describes research at the University of Washington that helps clarify the expanding scope of our field.