Recruiting and Mentoring Usability Specialists
http://www.stc.org/confproceed/2001/PDFs/STC48-000102.PDF

Shroyer, Roberta
STC Proceedings
2001

Abstract:

The author’s company is continually looking for people to add to our professional staff of usability and documentation specialists. To overcome the challenges posed by geographically distributed offices, and to ensure new hires can become productive quickly, Tec-Ed takes a structured approach to screening, qualifying, and selecting new hires and then uses a hands-on, building-block approach to train them in our usability methodologies.