Three Worlds of Online Education: Evaluation of Commercial Courses
http://www.stc.org/confproceed/2001/PDFs/STC48-000144.PDF

Murphy, Avon J.
STC Proceedings
2001

Abstract:

Courses delivered over the World Wide Web, are an important element in today’s training programs. You can evaluate them by analyzing their content, handling of audience, interactivity, and cost.