Do's and Don'ts of Effective Web Design: A Summary of the UIU-2002 Research
http://www.webusability.com/usabillity_article_Dos_and_Donts2003.htm

Bailey, Robert
Web Usability
2003

Abstract:

Every year since 1983, I have reviewed and summarized much of the usability-related research literature that was published during the previous year. This has provided the basis for the popular, annual 3-day User Interface Update Course. My annual two-month 'read and outline' activity provides me with a number of research-based insights into 'what works' and 'what does not work' in usability. I have listed many of these insights in this article. What makes these 'Do's and Don'ts' unique is that they all have recent research to support them.