Effective Form Design
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Farrell, Tom
Frontend Infocentre
2000

Abstract:

Forms are often an essential element of an application or website. In fact they are the most popular way of gathering information or encouraging user feedback. Given the sort of information that forms are used to collect (such as registering for a service, or placing an order), the importance of ease-of-use hardly needs to be emphasised. These are tasks central to the success of many online businesses.