Added by Geoff Sauer on Jun 07, 2003.
Average rating: 4.00/5.00 (n=1)

Most 'usability' practitioners quite rightly put great emphasis on the ease with which sample users can complete pre-selected tasks. After all, it makes sense to ensure that common tasks, identified after research into user needs, should be completed as efficiently as possible. It is when this 'efficiency' is measured that problems can begin.
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