Download Speeds And Usability
http://infocentre.frontend.com/infocentre/articles/downloadspeedsandusability.html

Farrell, Tom
Frontend Infocentre
2001

Abstract:

Obviously it isn’t true that download times don’t matter. Presumably the research methods used to arrive at such conclusions are flawed in some way – or alternatively Jared is so keen to convey the importance of other factors than simple speed of download (a noble aim in itself) that he is willing to inaccurately dismiss download speeds as completely irrelevant. Either way, this kind of statement is hardly a good advertisement for the usability industry.