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The definition of single sourcing continues to broaden in scope since its first mention in The Society of Technical Communication’s 46th Annual Conference publication. As a result, it is becoming increasingly difficult for technical communicators to understand what single source means and, more importantly, choose a definition of single sourcing that correlates with their specific task. One “type” of single sourcing involves reusing information for multiple products. Several developers at IBM have produced a single-source online help system. Unlike other single-sourcing methods that require a significant investment and a high degree of technical experience, these methods are inexpensive and require a moderate, yet creative, technical aptitude.
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Developing a Single-Sourced Online Help System
http://www.stc.org/confproceed/2002/PDFs/STC49-00012.pdf
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Vicek, Keith, Phil Menzies and Andre Evans
STC Proceedings
2002
Abstract: The definition of single sourcing continues to broaden in scope since its first mention in The Society of Technical Communication’s 46th Annual Conference publication. As a result, it is becoming increasingly difficult for technical communicators to understand what single source means and, more importantly, choose a definition of single sourcing that correlates with their specific task. One “type” of single sourcing involves reusing information for multiple products. Several developers at IBM have produced a single-source online help system. Unlike other single-sourcing methods that require a significant investment and a high degree of technical experience, these methods are inexpensive and require a moderate, yet creative, technical aptitude.
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