Abstract:
In March 2003, an online survey was conducted of consumer opinion about CMS vendor websites. This was extensively promoted through the CMS mailing lists, and on key CMS websites such as CMS Watch, the Intranet Focus and Step Two Designs sites.
In total, 168 responses were made to this survey, representing consumers from across the globe, and in every type of organisation.
This briefing provides a high-level summary of the results of the survey.