ACM’s Computing Professionals Face New Challenges
http://www.cs.umd.edu/hcil/members/bshneiderman/ACM-Sept11-8.doc

Shneiderman, Ben
University of Maryland
2001

Abstract:

The ACM community is in a position to take a leadership role in responding to the challenges brought by last fall’s terror attacks. Some of us have already been contacted to contribute to designs for improving security at airports, verifying identity at check-in, or redesigning cockpits to give more options to pilots and ground controllers. Others will be asked to redesign systems that trace financial transactions across international borders or examine email patterns among loosely affiliated groups. These efforts win the broadest support when our decisions about how to pursue safety and security are coupled with a strong defense of civil liberties and privacy.