
One Perspective: Blurring the Distinction Between Writer and Trainer
http://www.cptsc.org/conferences/2000/VanDyne.html
peer-reviewed
Van Dyne, Jenna
CPTSC Proceedings
2000
Abstract:
In a recent round of discussion on an American Society for Training and Development chat list, corporate trainers discussed the diverse skills they needed to do their jobs well. Requests for assistance and advice evidenced the trainers’ concerns about their writing skill levels. In my own position as a corporate trainer I found myself training in classrooms three days a week and writing the other two. Handling new projects meant not only training the participants but also developing the materials that would be used. At the same time, existing materials needed updates or corrections to remain current with policies, procedures, and technology. The reliability of such information professionally affected the training department to a large degree. Consequently, writing and updating training-related documentation became the primary responsibility of the training department. Our role as trainers had expanded to include information management.