Nondirected Interviews: How to Get More Out of Your Research QuestionsAs user experience designers, a key component to nearly all the techniques we use in our practice is the one-on-one interview. It's the basis of requirements gathering, usability testing, and task analysis. In order to remove our personal biases, expectations and opinions from the questions asked, I practice a kind of questioning technique called the nondirected interview.
The questions asked are at the heart of any interview. Following are a loose set of guidelines to help you frame questions in a way that elicits honest and accurate responses.
As user experience designers, a key component to nearly all the techniques we use in our practice is the one-on-one interview. It's the basis of requirements gathering, usability testing, and task analysis. In order to remove our personal biases, expectations and opinions from the questions asked, I practice a kind of questioning technique called the nondirected interview.
The questions asked are at the heart of any interview. Following are a loose set of guidelines to help you frame questions in a way that elicits honest and accurate responses.
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