Rolling Assessment: Observing On-Going User Responses to a Next Generation Internet Telemedicine Application Through Successive Stages of Development
http://www.stc.org/confproceed/2002/PDFs/STC49-00064.pdf

Eliot, Matthew J., Tristan Robinson, Robin Maberry, Judith A. Ramey, Brent Stewart
STC Proceedings
2002

Abstract:

Industry and academia have developed disparate models for evaluating the success of a given project. Academia applies a scientific research model, with an emphasis on environmental control and static reproducibility. Industry, software development in particular, has employed a more user-centered approach, gathering user feedback to inform successive waves of redesign. This study describes how the blending of these two approaches can result in quantifiable descriptive data, which can be immediately applied to the design process.