Single Sourcing: Our First Year
http://www.stc.org/confproceed/2002/PDFs/STC49-00070.pdf

Welch, Erin Beal and Lori Beard
STC Proceedings
2002

Abstract:

Single sourcing creates multiple documents from a single content file. Developing single-source content is an efficient way to produce documentation. This topic has stirred considerable interest among technical writers the last few years and more and more departments are adopting the process. The following experiences and advice, based upon our use of FrameMaker and WebWorks Publisher Professional, are meant to assist a documentation department that is about to begin a single-source process or is considering making this transition.