Knowledge Management: An Annotated Bibliography
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Jonas, Matthias
University of Wisconsin-Milwaukee
2002

Abstract:

Knowledge management is difficult to define because it covers a broad range of different areas and disciplines. Many authors don’t give a comprehensive definition because they emphasize “only one aspect of the complexity of the concept” (Wick 515). The following short annotated bibliography tries to put knowledge management in the context of technical communication, information architecture, and the workplace. This bibliography offers those who are novices in the field of knowledge management a starting point (hopefully) to learn more about it. The first part of this annotated bibliography discusses the topic knowledge management and the key findings I draw from my readings. I focus on the implications for organizations and the role of technical communicators and discuss knowledge management in relation to information architecture. The first part concludes with a short discussion about the items of my bibliography. In the second part, you read the short annotations of my selected texts that I find helpful to learn more about knowledge management.