Training 101: Learn How to Train
http://www.stc.org/confproceed/2002/PDFs/STC49-00077.pdf

Bracey, Rhonda
STC Proceedings
2002

Abstract:

Practical techniques for organizing, delivering, and surviving your first-ever face-to-face training course. While the focus is on computer software training, the information can be readily adapted for other training situations. BEFORE THE BIG DAY It is useful to know what goes into a training session even if you're not responsible for all the preparations. If