Defining Technical Communication: Management
http://www.mercer.edu/engineering/UNDERGRAD_PROGRAMS/TCO/revised/Defining Technical Communication.pdf

McRae, Chris
Mercer University
2002

Abstract:

Management of technical communication is a very broad field, consisting of everything from self-management to managing an entire department or cross-functional team. Though the field of management is generally the same in all occupations, managers in technical communication deal with slightly more technical material than those in business. My research has led me to view management of technical communication in terms of small, medium, and large-scale managerial job functions.