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Shovelware is becoming the norm in computer software documentation.
Many companies no longer furnish printed books with their products, and
it’s usually impossible to produce (from the on-line help files) a reasonable
facsimile of a coherently organized, double-sided, printed book with page
numbers, running headers and footers, table of contents, glossary, and
multilevel subject index.
View both works by Emory, Dan
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Thoughts About On-Line Help
http://www.freeframers.org/inframe/files/Oldocs.pdf
Emory, Dan
InFrame
2000
Abstract: Shovelware is becoming the norm in computer software documentation.
Many companies no longer furnish printed books with their products, and
it’s usually impossible to produce (from the on-line help files) a reasonable
facsimile of a coherently organized, double-sided, printed book with page
numbers, running headers and footers, table of contents, glossary, and
multilevel subject index.
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