
Demystifying ISO and QS 9000
http://www.stc.org/confproceed/1996/PDFs/PG9699.PDF
Paradis, Gerard
STC Proceedings
1996
Abstract:
Inadequate document control/documentation causes most
ISO 9000 audit failures. For certification in ISO,
QS 9000 and related standards, quality programs must
be clearly documented through a series of controlled,
sequential documents. This paper will overview how to
do it successfully.