Designing Multi-Platform Online Help: A Demonstration
http://www.stc.org/confproceed/1996/PDFs/PG335.PDF

Taylor, Shhonn D. and Pat Straw
STC Proceedings
1996

Abstract:

Designing multi-platform online help can be made more efficient by placing special effort in the design of the development plan. If the development plan is broken up into four key elements the resulting multi-platform design will yield a great amount of latitude for both maintenance and future enhancements. During the demonstration we will discuss our use of these elements to design both online and hardcopy documentation to support both a mainframe and a windows interface.