Technical What?: Job Prospects for BA in Languages with Computing Graduates
http://www.ul.ie/elements/Issue5/YvonneCleary.htm

Cleary, Yvonne
University of Limerick
2002

Abstract:

Technical Communication is a relatively new area within the IT industry. It has evolved in response to the expanding role of technology in people's lives. Although more and more people are working with computers, most do not have an IT qualification, and do not want to learn about the intricacies of computer programming. Instead, they want hardware and software products that are easy-to-use and a manual or online help file that will explain clearly and precisely what to do to carry out a task. The technical writer tries to write about a technical product in a simple and effective way, so that the audience can easily understand it.