Tools Training for the Technical Communicator
http://www.stcwvc.org/galley/0205/b10.htm

Ace, Mark
STC Williamette Valley
2002

Abstract:

When we started our training room at Ace Communications, the goal was to offer hands-on training in the tools of the trade for technical communicators. Even though there is continuity in the core tools used in the profession, there is enough evolution in the design and application of these tools to warrant ongoing training, even for experienced users. The experience of running both a training business and a consulting/staffing business points out that the most successful technical communicators combine extremely strong inter-personal skills with ongoing tools training.