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We write for many reasons: to entertain, to express our feelings, to persuade others to our belief(s), to inform, and to call others to action. In this course, we will combine these last two to produce ' . . . writing that gets things done: It can convey useful information, or it can implement specific actions . . .' (Woolever, 1999, p. 2). Although you will be learning to produce clear, concisely written, varied forms of technical communication, we will also focus on developing the basic, analytical skills you should utilize each time you produce any technical document. In these you will learn that each writing task can be seen as a problem, one which you will be able to solve by examining the purpose of the document and the needs of your audience--what kind of information they need and in what format that information will be best understood and acted upon. As the following graphic indicates, you can think of technical communication as a way to bridge the gap between technical information and your audience, using language as the material and format, organization, and style as your tools.
View both works by Jones, Billie J.
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Technical and Professional Communication
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Jones, Billie J.
Pennsylvania State University
1999
Abstract: We write for many reasons: to entertain, to express our feelings, to persuade others to our belief(s), to inform, and to call others to action. In this course, we will combine these last two to produce ' . . . writing that gets things done: It can convey useful information, or it can implement specific actions . . .' (Woolever, 1999, p. 2). Although you will be learning to produce clear, concisely written, varied forms of technical communication, we will also focus on developing the basic, analytical skills you should utilize each time you produce any technical document. In these you will learn that each writing task can be seen as a problem, one which you will be able to solve by examining the purpose of the document and the needs of your audience--what kind of information they need and in what format that information will be best understood and acted upon. As the following graphic indicates, you can think of technical communication as a way to bridge the gap between technical information and your audience, using language as the material and format, organization, and style as your tools.
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