Audience Analysis and the Rhetoric of User-Centered Design
http://www.cwrl.utexas.edu/~spinuzzi/2004spring/rhe330c/index.html

Spinuzzi, Clay
University of Texas
2004

Abstract:

This online course packet, along with the texts and lectures, should provide all the information you need for completing RHE 330C/TLC 331. It includes conventional information, such as a syllabus and course schedule, as well as links to articles and examples. See the navigation bar above for more information.