Added by Geoff Sauer on Dec 17, 2002.
Average rating: 3.00/5.00 (n=1)
 


Smart reviews several user-centered methods technical communicators can use to gather information for designing and improving customers' experience with documentation.
 
  View all ten works by Smart, Karl L.  
  View all 740 works published by Intercom  
  Home>Articles>User Centered Design>Methods

  View all works in 'User Centered Design'
  View all works in 'Methods'

Please share your rating/opinion of "Quality and the Consumer Experience: Methods of Collecting Data".
 PoorExcellent 
The link to this work seems to be broken.

Copyright © 2001-09 by the EServer. All rights reserved.Add a Work | Update this Work | Discussion Forum | Habitués  

Social Networks Image Map There are 12 readers currently online: 2 registered users and 10 guests. Register.