 | | | |
Re-engineering — a word that strikes fear into the hearts of middle-management. Our company was hit by reengineering
fever in 1995–6, and word came down that
we were to break up our comfortable little documentation
group and distribute the writers among product
development teams. We did it, and we did it right. In this
paper, we
· Review the thinking and planning that went into the
conversion of a 30-person, centralized, corporatewide
documentation group into a decentralized,
loosely affiliated community of technical writers.
· Describe the implementation of our plans and some
of the pitfalls we encountered and overcame.
· Share an evaluation of the success of the reorganization,
and some tips that we learned along
the way.
View all 2240 works published by STC Proceedings |
Breaking Up Is Hard to Do: Decentralizing a Doc Group
http://www.stc.org/confproceed/1998/PDFs/00020.PDF
Kove, Jennifer and David Drexler
STC Proceedings
1998
Abstract: Re-engineering — a word that strikes fear into the hearts of middle-management. Our company was hit by reengineering
fever in 1995–6, and word came down that
we were to break up our comfortable little documentation
group and distribute the writers among product
development teams. We did it, and we did it right. In this
paper, we
· Review the thinking and planning that went into the
conversion of a 30-person, centralized, corporatewide
documentation group into a decentralized,
loosely affiliated community of technical writers.
· Describe the implementation of our plans and some
of the pitfalls we encountered and overcame.
· Share an evaluation of the success of the reorganization,
and some tips that we learned along
the way.
|
|
| |
There are 15 readers currently online: 1 registered user and 14 guests. Register.