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The importance of competent translation is becoming increasingly evident. Many companies are unsure of
how to deal with the conflicts of high volume, fast
turn-around and reasonable cost. We propose five
levels of “translation readiness” or maturity:
Reactionism, Quality Awareness, Consistency, Long-
Term Solutions and Continuous Improvement. These
levels indicate an organization’s ability to manage
high volumes of translation more quickly while
keeping costs under control. While recognizing the
uniqueness of each organization, we propose that
assessing the level of “readiness” can lead to
improvements in quality, cost, and turn-around time.
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Assessing “Translation Readiness”: A Maturity Model
http://www.stc.org/confproceed/1998/PDFs/00010.PDF
Iverson, Steven P. and Heidi E. Kuehn
STC Proceedings
1998
Abstract: The importance of competent translation is becoming increasingly evident. Many companies are unsure of
how to deal with the conflicts of high volume, fast
turn-around and reasonable cost. We propose five
levels of “translation readiness” or maturity:
Reactionism, Quality Awareness, Consistency, Long-
Term Solutions and Continuous Improvement. These
levels indicate an organization’s ability to manage
high volumes of translation more quickly while
keeping costs under control. While recognizing the
uniqueness of each organization, we propose that
assessing the level of “readiness” can lead to
improvements in quality, cost, and turn-around time.
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