Added by Geoff Sauer on Nov 25, 2002.
Average rating: 4.67/5.00 (n=3, std dev: 0.58)
 


Animated demonstrations are replacing text as the vehicle for documentation, help, and training on new software systems. An animated demonstration is a demonstration of a particular feature or features by a ghost user. The demonstration executes the procedure for performing a task, on-screen, as the user passively watches. Whereas research into the effectiveness of animated demonstrations has produced mixed results, certain patterns of behavior are emerging. The current study replicates the learning advantage offered by animated demonstration and shows that retention is equal to that of a group instructed by text after a one week retention interval. Implications for development of on-line training materials are discussed.
 
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