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Hazard communication should help protect users of products, and by doing so, should help protect manufacturers from litigation. Writers of user documentation need to understand some basic product liability legal concepts, such as: duty to warn, open and obvious doctrine, hidden hazard, andforeseeable misuse. The communication aspect of hazard communication considers issues such as
visibility, over-warning, and testing effectiveness. For
guidance in writing warnings, there is a current standard
which proscribes these elements: safety alert symbol,
signal word, hazard, avoidance, and consequence. This
paper ends with a list of resources for further study.
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Hazard Communication 101 for Technical Writers
http://www.stc.org/confproceed/1997/PDFs/0204.PDF
Manning, Michael D.
STC Proceedings
1997
Abstract: Hazard communication should help protect users of products, and by doing so, should help protect manufacturers from litigation. Writers of user documentation need to understand some basic product liability legal concepts, such as: duty to warn, open and obvious doctrine, hidden hazard, andforeseeable misuse. The communication aspect of hazard communication considers issues such as
visibility, over-warning, and testing effectiveness. For
guidance in writing warnings, there is a current standard
which proscribes these elements: safety alert symbol,
signal word, hazard, avoidance, and consequence. This
paper ends with a list of resources for further study.
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