Better Products Through Collaboration: Technical Communicators and Usability Professionals Working Together
http://www.stc.org/confproceed/1997/PDFs/0119.PDF

Rauch, Thyra L.
STC Proceedings
1997

Abstract:

Currently, “user-centered design” is the touted methodoloay for software development for many companies. To many of us, it’s merely a more global articulation of what we have always believed to be the preferred methodology. Technical communicators and HF professionals have critical roles to play as part of a multi-disciplinary user-centered design team. (1) This paper presents some viewpoints on how technical communicators and HF professionals can increase each other's effectiveness.