Designing A New Information Architecture: An interview with Peter Merholz of Adaptive Path
http://www.uie.com/articles/merholz_interview/

User Interface Engineering
2002

Abstract:

Last year, Adaptive Path, working with interactive media agency Lot21, took on a challenging project -- the redesign of three PeopleSoft sites. The redesign involved over 40,000 pages as well as 40 divergent opinions from stakeholders! After four and a half months, the site's information architecture and navigation were transformed to the accolades of both PeopleSoft and their users. We recently interviewed Peter about this project.