The Psychology of Menu Selection: Designing Cognitive Control at the Human/Computer Interface
http://lap.umd.edu/POMSfolder/pomsHome.html

Norman, Kent L.
University of Maryland
1991

Abstract:

Menu selection is emerging as an important mode of human/computer interaction. This book, the first entirely devoted to this important form of human/computer interaction, provides detailed theoretical and empirical information of interest to software designers and human/computer interaction specialists and researchers. A new theoretical approach to menu selection is taken by developing a psychological theory of cognitive control by the user. A comprehensive review of empirical research on menu selection is presented in an organized fashion to aid in the design and evaluation of systems. Finally, information is given on how to protype and evaluate menu selection systems using both performance data and user ratings.