Successfully Crossing the Language Translation Divide
http://doi.acm.org/10.1145/501516.501531
  peer-reviewed

Dilts, David W.
ACM SIGDOC
2001

Abstract:

Going global is a familiar phrase in today’s competitive business environment. When we hear the phrase “going global” what comes to mind? Most of us think of products being sold in a foreign country. Providing documentation in your customer’s language gives your company the competitive advantage in the global marketplace. For those products to be sold successfully, a clear understanding and communication of the language is imperative. Language translation into each target language presents a host of challenges and choices that must be anticipated and resolved in the source language prior to translation.