Making the Connection: Desktop Publishing, Professional Writing, and Pro Bono Publico
http://www.attw.org/TCQarticles/8.4/8-4Hafer.pdf
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  peer-reviewed

Hafer, Gary R.
Technical Communication Quarterly
1999

Abstract:

Designing desktop publishing courses around a model of service familiar in the U.S.--the pro bono publico tradition of professional gratis service--would broaden students’ professional horizons in addition to meeting growing demands for service learning. Such courses would mate volunteerism with the democratic spirit of desktop publishing, a technological platform that provides a means for unrepresented voices to be heard and read. One community project is outlined.