Moving Toward Knowledge-Building Communities in Health Information Website Design
http://newmedia.colorado.edu/cscl/160.html

Turns, Jennifer, Kristina Liu and Tracey S. Wagner
Computer Supported Collaborative Learning
2002

Abstract:

In this paper, we describe our work with the Arthritis Source website and our efforts to develop a community of learners in that context. We argue that given proper architectural support, efforts to listen to learners can effectively foster collaboration between the authors of an informational web site and its users and help community building among its users through a dynamic knowledge base.