Building Blocks to a Body of Knowledge for User-Centered Design: To Certify or Not to Certify
For the past nine months the Usability Professionals’ Association (UPA) participated in a project to investigate the feasibility of certifying usability (or user-centered design) professionals. The project was kicked off in Salt Lake City last November when a group of people from many organizations, countries and associations met for three days. That meeting ended with a sense of enthusiasm for creating a certification program based on the international standard for a human-centered design process, ISO 13407. The group planned activities to survey professionals to determine the level of support for certification, and to understand the benefits and drawbacks seen by stakeholders.