Building Effective Relationships with Engineers
http://www.stc.org/confproceed/1999/PDFs/stc-114.pdf

Dwyer, Ginger K.
STC Proceedings
1999

Abstract:

As the cycle times for developing new software technologies continue to shrink, the relationship between those who develop technology and those who write about it becomes ever more a factor in maintaining up-to-date, complete, and accurate documentation. Strong, positive working writerengineer relationships can relieve interdepartmental tensions and reduce the anxiety experienced by both writers and engineers at the end of a release cycle. Too often, differences in personality, communication style, and job requirements become barriers to building strong relationships. By examining our differences, we can explore strategies to improve the writer-engineer relationship.