Mind Your Phraseology! Using Controlled Vocabularies to Improve Findability
http://www.digital-web.com/tutorials/tutorial_2002-08.shtml

Wodtke, Christina
Digital Web Magazine
2002

Abstract:

Many moons ago I waited tables. One day our manager came down to tell us that from now on we were to refer to our customers as 'guests.' We also were to refer to courses as 'first course' and 'second course.' Our chef was French, and found the American use of 'entrée' for the main course annoying--in French 'entree' means appetizer. This was my first experience with a controlled vocabulary. A controlled vocabulary is simply what it sounds like: a way to control the meaning of the vocabulary used as well as keeping track of the related terms.