Cross-Cultural Differences in Verbal And Visual Communication Have Implications for Interface Design for International Users: A Survey of International Students and Faculty at the University of Minnesota in Current Interfaces
http://www.stc.org/confproceed/1994/PDFs/PG291293.PDF

McDowell, Earl E. and Pi-hai Sun
STC Proceedings
1994

Abstract:

The purpose of this study is to find out how English speaking computers causes the inconvenience of the non- English speaking users, especially Chinese, Japanese and Korean. Because these oriental scripts are based on ancient Chinese ideographic characters. I want to explore the language and culture differences of the these countries which may be critical factors in determining how software tools can best accommodate different user groups at the U. of Minnesota. I hope, by conducting this research, I can gain insights into appropriateness of certain interaction technologies indifferent cultural environments.