'Web Presence': Context-Sensitivity Meets the Physical World
http://www.stc.org/intercom/PDFs/2002/200206_38-39,41.pdf

Perlin, Neil E.
Intercom
2002

Abstract:

Computing exists in a virtual world of e-mails, document files, and Web sites. But people exist in a physical and tangible world that, for the most part, is separate from the world of computing. Now, developments in Web and wireless technologies, along with experience gained from an experiment called Cooltown that began in the mid-1990s, may connect those virtual and physical worlds. The goal is to actually attach information to objects, so that computer projectors and printers, art works and books, and even physical locations such as conference rooms and city buses could be represented on the Web. In other words, to provide user assistance that’s context sensitive in the real world rather than just in the virtual world. the underlying technologies, and how this development might affect technical communicators.