Succeeding as a Technical Writer
http://www.writethinking.net/html/gwritefare/gw-8-27-01.html

Knowles, Michael
Write Thinking
2002

Abstract:

I'll start with a list of rules that have served me in good stead over my entire career. Some are common sense, and others may sound a little extreme or radical to your ears. That's okay. They've worked for me.