How to Design a Web Table of Contents
http://www.webtechniques.com/archives/1999/02/desi/

Toub, Steve
WebTechniques
1999

Abstract:

There's something in our human nature that makes us want to dive into things, to browse, to dabble. We first try to program our VCRs without looking at the manual. We drive for awhile; if we get lost, we look at a map or ask directions (or not, depending on our gender).